- Product Quality: Many users confirm that the parts are indeed OEM, aligning with what is advertised on the website.
- Pricing: The prices are often competitive compared to local dealerships, making it an attractive option for bargain seekers.
- Shipping Time: A common complaint is longer shipping times. Some users mentioned that it takes longer to receive parts from Toyota Parts Deal compared to buying from a local dealership.
- Customer Service: There are mixed reviews about their customer service. While some customers had no issues, others faced challenges, especially with returns.
- Return Policy: Be cautious with their return policy. Several users reported a strict and sometimes unaccommodating return process, including high restocking fees and difficulties in returning items that don’t fit.
- Advice: It's advisable to be certain about the parts you need. Check the compatibility with your vehicle carefully to avoid return hassles.
- Alternative Experiences: Some users had no issues and reported satisfactory experiences, indicating that your experience might vary.
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