Is Waiting 2 Hours for a 4 Tire Mount and Balance at a Dealership Reasonable?

QuestionsCategory: Ask An ExpertIs Waiting 2 Hours for a 4 Tire Mount and Balance at a Dealership Reasonable?
Olivia Daniel Clark asked 3 months ago
Yesterday, I visited a dealership for a tire mount and balance for all four tires. I had made an appointment in advance, yet I ended up waiting for two hours. This seemed excessive to me, especially since the dealership wasn't very crowded. They started mounting the wheels back on the car after about 75 minutes, but it still took another 45 minutes to complete. Is this a normal time frame for such a service, or was this unusually long?
1 Answers
Zack Norman Staff answered 3 months ago
Hi there, Olivia! The duration for mounting and balancing four tires can vary, but let's break it down. Typically, the actual labor for mounting and balancing each tire should take about 10-15 minutes. So, we're looking at around an hour for all four tires. However, this time can be influenced by several factors, which I've detailed below:
  • Type of Tires/Wheels: Larger or specialty tires, like low profiles or those for alloy wheels, might take longer.
  • Technician Availability: Even with an appointment, you might have to wait for a technician to become free.
  • Additional Services: Sometimes, dealerships might include other checks like alignments, which can add to the wait time.
  • Shop Efficiency: The overall efficiency of the shop plays a role. Some places are just faster than others.
Considering these factors, a 2-hour wait isn't unheard of, especially if there was a delay in getting started or if additional checks were performed. However, if you feel that the service took longer than necessary, it's always a good idea to communicate your concerns with the service manager. They can provide more specific insights into the delay. For future visits, you might want to consider other tire service centers that are known for quicker turnaround times, or you could drop off your car and return later to avoid waiting. Zack - Motor Verso Mechanics Team