Richard Remde is a familiar name in car security, especially when it comes to driveway bollards, through his work at Bollard Security. His practical approach to business has been shaped by a clear focus on customer needs and dependable service. As a native of northern England, Richard’s down-to-earth perspective brings us closer to understanding the bollard industry, the significance of protecting our vehicles, and how his company has evolved to meet these demands.
Q: Could you explain the importance of car security in today’s world?
Richard: Car theft has unfortunately become rampant. With sophisticated tools in the hands of thieves, it’s no longer just about keeping your car doors locked. A secured driveway, especially in cities like London, acts as the first line of defence. In fact, many of our clients reach out after a theft incident, realising the dire need for bolstered security.
Q: What does your company do to stay ahead of developments in car security?
Richard: We’ve noticed many competitors resort to using cheaper Chinese-made bollards. While they might be more affordable, they often compromise on quality. We emphasise on investing in research and ensuring our bollards are the most secure and up-to-date in the market.
Q: Could you explain how bollards can contribute to the overall security of a vehicle?
Richard: Absolutely. Bollards act as a physical barrier, making it exceedingly difficult for thieves to drive away with your vehicle. Even if they manage to break into the car, our bollards ensure they can’t get far.
Q: What is the lowest amount someone has to spend to get an excellent bollard from you?
Richard: Currently just £686.40. That will procure you our R8 Heavy Duty Telescopic Bollard. The R8 is not just any bollard; it boasts a 7mm thick steel wall making it one of the most formidable in its class. Labelled as an anti-ram bollard, it has the stamp of approval from insurance companies. This particular model has a 90mm diameter, ensuring it’s robust enough to meet even the highest security demands.
Q: In your opinion, what sets your company apart from other businesses in the car security sector?
Richard: Our dedication to quality over profit. While others might opt for cheaper solutions like Chinese-made bollards, we prioritise our customer’s car security above all.
Q: Can you share a few common mistakes people make when it comes to securing their cars and how driveway bollards can prevent these?
Richard: Many think that a simple gate or CCTV camera is sufficient. But these can be easily bypassed. A sturdy bollard is a tangible barrier that deters thieves outright.
Q: Bollard Security has an “excellent” rating with 5-star reviews. What measures do you take to maintain this high level of customer satisfaction?
Richard: We always prioritise our customer’s needs, ensuring that we not only provide top-notch products but also impeccable service. After-sales support, prompt maintenance, and our willingness to go the extra mile to keep our customers satisfied.
Q: How does your company handle the ongoing maintenance of the installed bollards to ensure continuous security?
Richard: Our commitment to our clients doesn’t end after installation. At Bollard Security, we stand firmly behind the quality of our products and the workmanship that goes into each installation. If any of our customers encounter an issue, all they need to do is give us a call. No matter how big or small the concern, our dedicated team will be on hand to resolve it promptly. In essence, our ethos is simple: if you have a problem, you call us, and we will sort it. No hassles, no delays.
Q: You offer a price match guarantee. Can you elaborate on how this reflects your company’s commitment to providing the best value for customers?
Richard: It’s simple. We believe in the quality and value of our products. If a customer finds a comparable product at a lower price, we’re willing to match it. This reinforces our commitment to both affordability and unmatched quality.
Richard Remde has taken his hands-on experience from his early days to now leading Bollard Security, ensuring driveways around the UK are secure. With a practical and approachable leadership style, he has positioned his company as a reliable name in vehicle safety. Our own experience with Richard’s guidance led to the installation of two BFT STOPPY B 500 bollards at our property. As someone who values cars, I use these bollards every day and understand the critical nature of driveway security. Richard’s advice is clear and useful for anyone looking to enhance their car’s safety. For further information or guidance, Richard is available through bollardsecurity.co.uk or at 07739 790934.